PRIVACY POLICY

Last updated: April 2026

Overview

Silver Express ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or sign up for our SMS text messaging program.

Information We Collect

We may collect the following types of information:

• Your mobile phone number when you opt in to our SMS program
• Your name if you voluntarily provide it
• Usage data when you interact with our website (e.g., pages visited, time on page)
• Device and browser information for website functionality

SMS Text Messaging Program

By texting SAVE to (260) 400-3116, you consent to receive recurring automated SMS marketing messages from Silver Express, including promotions, deals, and store updates.

We do not sell, rent, or share your phone number with third parties for their own marketing purposes. Your mobile number is used solely to send you messages from Silver Express.

How We Use Your Information

• To send you promotional offers, deals, and updates via SMS
• To improve our website and customer experience
• To respond to your questions or requests
• To comply with legal obligations

Data Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our SMS platform (such as GoHighLevel), subject to confidentiality agreements. These providers are not permitted to use your information for their own marketing purposes.

Data Retention

We retain your phone number and contact information for as long as you remain subscribed to our SMS program. When you opt out by texting STOP, your number is removed from our active marketing list within a reasonable timeframe.

Your Rights & Choices

• Opt Out: Text STOP to (260) 400-3116 at any time to unsubscribe
• Help: Text HELP to (260) 400-3116 for assistance
• Access / Deletion: Contact us at the phone or address below to request access to or deletion of your data

Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences. We do not use cookies for cross-site advertising tracking.

Children's Privacy

Our SMS program and website are intended for users 18 years of age and older. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our SMS service after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

TERMS & CONDITIONS

Last updated: April 2026

Agreement to Terms

By accessing our website or participating in our SMS text messaging program, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

SMS Text Messaging Program

Silver Express operates an SMS marketing program. By opting in, you agree to the following:

Eligibility

• You must be 18 years of age or older to participate in our SMS program
• You must reside in the United States
• You must be the account holder or have permission from the account holder for the mobile number provided

Opt-Out & Cancellation

You may opt out of the SMS program at any time by texting STOP to (260) 400-3116. After opting out, you will receive one final confirmation message. You will not receive further marketing messages unless you opt back in.

To re-subscribe, simply text SAVE to (260) 400-3116 again.

Promotions & Offers

Promotional offers sent via SMS are subject to availability and may be limited to one per customer per offer period. Silver Express reserves the right to modify, suspend, or discontinue any promotion at any time without notice.

• Offers are valid only at Silver Express, 8328 W 10th St, Indianapolis, IN 46234
• Offers cannot be combined with other promotions unless stated
• Silver Express reserves the right to refuse or limit any offer

Website Use

You agree to use our website for lawful purposes only. You may not use our website to transmit harmful, offensive, or disruptive content, or to attempt unauthorized access to our systems.

We reserve the right to modify or discontinue any part of our website at any time without notice.

DoorDash & Third-Party Services

Silver Express may reference or link to third-party services such as DoorDash. We are not responsible for the terms, policies, or practices of any third-party platform. Your use of those services is governed by their respective terms and conditions.

Limitation of Liability

Silver Express is not liable for any indirect, incidental, or consequential damages arising from your use of our website, SMS program, or any products or services. Our total liability to you for any claim shall not exceed the amount you paid to Silver Express in the 30 days prior to the claim.

Intellectual Property

All content on this website, including text, images, logos, and the Mr. Vick's Hot Sauce branding, is the property of Silver Express or its licensors. You may not reproduce, distribute, or use any content without our express written permission.

Governing Law

These Terms and Conditions are governed by the laws of the State of Indiana. Any disputes shall be resolved in the courts of Marion County, Indiana.

Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised terms.

Contact Us

Questions about these Terms? Reach us at: